Store information
Terms of use and sale
Clear terms help customers understand how the storefront works, what happens when an order is placed and where to go for help.
Using the storefront
Visitors are expected to use the site lawfully and not interfere with its security, operation or availability. Store content may not be copied, automatedly collected or republished for a commercial purpose without permission.
Product information
We aim to present product names, descriptions, sizes, images, availability and prices clearly. Product presentation may change before launch, and the final terms will explain how corrections or discrepancies are handled.
Customers should review the product page and packaging for current ingredient and usage information. Anyone with dietary or allergen questions should contact hello@goanfoods.ca before ordering.
Orders and payment
The storefront is designed to send customers to Stripe Checkout for payment. Before live sales begin, the final terms will state when an order becomes accepted, which payment methods and currencies are supported, how taxes and shipping charges are displayed, and what happens if an item is unavailable or an order cannot be fulfilled.
Shipping, cancellations and returns
Applicable shipping, cancellation, return and refund rules will be presented before purchase and linked from checkout. Until those details are finalized, refer to the pre-launch shipping and returns page for current guidance.
Website availability and external services
The site may rely on third-party services and may occasionally be unavailable for maintenance or reasons outside our control. Final terms will explain the applicable limits and responsibilities without reducing rights that cannot lawfully be excluded.
Questions about these terms
Send questions to hello@goanfoods.ca. The finalized terms will identify their effective date and how future changes are communicated.